A&Q about 350Z
Q:
thats true it would not come off on its own unless the radiator was cracked.
I dont think they left it off on purpose, you are just that 1 in 1000 customers that something like that will happen to
After every repair you should have the srvc. manager or an advisor show you what was done & request to save all old parts before ANY work begins. Mechanics/techs are human, just like doctors they all make mistakes.
Sounds like they dont have the brightest techs either
A:
defrinatly sux bout ur sitiuation, im sorry it happened, keep us posted as to how it turns out with the lawyers and stuff.
A:
Hey guys, here's a littlle update. I ended up getting an engine put in my car and it was idleing really bad and so they said it was probably just an idle motor...they replaced it and the car was driving so much better. I had alot more power and It didnt feel like it was going to stall out on me at every red light or stop sign....until. I drove down the street and was merging onto the interstate when the damn car stalled out on the interstate and it would NOT start up. It was trying but when I reved the gas the RPM would go up but as soon as I let go of the gas the RPM would go to 0 and stall out again. The place has my car again and they are having trouble figuring out what it wrong now. They are waiting for a computer chip to come in to see if that might be wrong. They even told me that they wouldnt be surprised if the Honda dealership hadnt switched the computer chip to screw with my car.....I'm still waiting to have a car to drive and it's been 3 months now since the HOnda delaership screwed my car over.
A:
Whats going on with the honda dealership? Have they tried to settle with you? I would sue them real good fopr what they have done! Good Luck hope you get your money back!
A:
. uh-huh
A:
ok, here's an update everyone. The last mechanic's place that I was talking about that I paid over $2,500 to to get me another engine and have it replaced still cant fix it. The car was idleing funny and stalling out on me at stoplights and stop signs so they said it was probably just the "idle motor" whatever that is. They replaced it and I had a lot more power and it wasn't idleing anywhere near as bad but it was still quite noticeable and annoying. So as I was leaving the mechanic shop and merging onto the interstate the damn car completely stalled out and wouldnt restart. We got the car back to the shop and they had it for another 2 weeks when they called me and said that they were exhausted and couldn't do anything else to the car b/c they still couldnt figure out why the car was idleing like it was. The car especially idles bad after the car motor warms up . They suggested I take it to a Honda dealership b/c it was out of their hands and they give up on the car.
I took it to a Honda dealership (not the one that I had so much trouble with) and they told me about 10 minutes after I got there that one of the problems was that the plugs and wires were cheap and melted or something...basically they were bad. They said it was running on only 3 cylinders when I brought it in. It would cost $191 to replace the plugs and wires and for the intial inspection cost. I said it was fine. Well, i called them on friday and they said the car was running alot better but that they would still have to see how it runs when the motor gets warm. So today on Monday I get a call from the Service Manager and he said that they "refuse to fix" my car b/c since someone else had been messing with it and put that engine in that they didnt want to "go behind anyone's mistakes". They never even looked at my car b/c they didnt even tell me what was wrong with the car or why it's idleing so bad. Come to find out.....they know about the legal stuff with the other shitty Honda dealership and I'll bet you money that that's the real reason why they didn't want to "fix my car". They told me to just come and get the car and they will put my bad plugs and wires back in and not charge me anything. They just want to get rid of me. The thing that sucks so bad is that this is the original Honda dealership that I bought this car from and they won't help me and fix it. Now why wouldnt they take my money and fix it ???? It's gotta be b/c of what they know about the other dealership. NOONE will help me and I dont have much of choice as to what to do now. WHAT'S WRONG WITH MY CAR???? WHY IS IT IDLEING SO WEIRD, ESPECIALLY WHEN WARMED UP?????
My lawyer was going to call the service manager today to figure out why they wont atleast tell me whats wrong with the car even if they wont fix it. The service manager was short with me and didnt want to talk to me earlier when he told me about what was going on.
DOES ANYONE HAVE ANY INPUT ON WHAT'S WRONG WITH THE CAR OR WHAT I SHOULD DO? THANKS
A:
I don't know what part of alabama you live in but if you can make it a little notrh of atlanta to gainesville there is a honda shop here that is the best i have ever found in the state they worked at honda for 20+years and now have their own shop. I am confident that they can fix your car. i know it is a long way to travel but i have no other advice but you are in a world of a mess! I wish you all the luck in the world i really hate to hear about someone getting ripped off by a company
. I wish there was more i could do i will ask around , maybe if i get a chance in the next day or so i will swing by there and ask the owner he knows all about hondas i believe hehe. Good luck
A:
also did the second shop replace the motor or rebuild it? That is important to know.
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WHTTEG, thank you for seeming so genuinely nice and helpful. If you can help me any way I would be extremely grateful. To answer your question, the second shop got a 50,000 mile engine from a salvage yard for $2,500 including installation.
OK, let me tell you how much I want to pull my hair out......I just went to the Honda dealership that has had my car for the past few days and who has "refused to fix" my car. My lawyer called the service manager today to figure out what's going on. He told my lawyer the same thing about how's it's just policy for them not to go behind someone else's work. Well, they didnt charge me anything but told me I would have to wait 1 hr and 15 min for them to find a mechanic who would be available to take out the brand new plugs and wires that they had just put in...even though that takes all of like 5 minutes. My friend told them that he would just do it himself and put in some other ones that we picked up on the way from Auto Zone for like $71. The mechanic who had first looked at my car last week and explained what the problem was with the plugs and wires told us that he didn't know what was going on and that he was basically confused with the whole situation. He said that he had no problem with fixing the car but that he was told not to do anything to it. He asked us why or what the manager had said and I told him that the manager told us that it's their policy not to go behind other people's work. The mechanic said that out of all the cars he had ever worked on at this dealership this was the first and only time he had ever been instructed NOT to touch or fix a car. He said that they go behind other people's work all the time b/c people almost always have work done at another shop sometime. He apoligized and that was that.
I read the "service invoice" they wrote and it says: "Customer requests to check idle. When coming to a stop the car seems to shake and want to cut off--has cut off a couple of times. Customer also states that at 80 mph the RPM's are around 3500----is this normal? When checking engine, the plug wires "pulled apart" when disconnecting them from the spark plugs. Spark plugs were also fouled. Replaced spark plugs and wires with Honda parts. After car warmed up to normal operating temps, it began to run poorly again. See note below.......... Note: It was discovered that this car had been in another shop for an overheating problem and then another shop to have the engine replaced. Because of these items, we feel customer should take back to one of the shops that have worked on the car before. Car appears to have more problems. WE DO NOT WANT TO DO ANY REPAIRS ON THIS VEHICLE. We also removed all Honda parts that we installed and installed parts that the customer furnished. They did not have the old parts that we had taken out. We did not charge customer for any work we did on vehicle. We also spoke with her attorney about the matter. "----the service manager
I pulled out of the service area and my car stalled out in their exit area of the dealership. My friend was able to get the car started back up but it only works if you keep one foot on the brake and the other foot on the gas to keep the RPM up at the same time so the car won't stall out everytime I come to a stop. Well, my car ended up stalling out about 10 times b/w leaving the dealership and getting to the exit on to the interstate. What if I had been in an accident leaving that dealership b/c my car stalled out in the middle of the road and it's b/c they refused to fix my car???? People couldn't have gotten hurt!
I cried almost the whole way home. What am I supposed to do when no one wil help me or fix the damn thing? My lawyer even asked the service manager if he had any suggestions on where else to take the car in town to fix it and the service manager told him "No".
When the manager mentioned about the car having been taken to a shop b/c of "overheating problems" they are refering to the original dealership that caused this whole problem so the manager knows all about my legal problems. I remembered today that the service manager at the one who refused to fix my car had told me like 4 months ago that the service manager at the original dealership was one of his closest friends and that he had known him for years. So does it not sound like I got blackballed or what???????
What if I called honda customer relations and made a complaint , would that do anything?
WHAT SHOULD I DO NOW????? ANYONE HAVE ANY SUGGESTIONS AT ALL????? I'M ABSOLUTELY AT A LOSS FOR WORDS AS TO WHAT TO DO NEXT. HELP!!!!!!!!!!!!!!!!!!! I start a new job in 2 weeks and am moving to this new town and I have NO car to get me there or around town. NO ONE CARES!!!!!! My life has been unbelieveably altered since this all happened almost 3 1/2 months ago and I just keep getting crapped on by everyone I come into contact with. I have already put SOOOO much money into fixing this car it's ridiculous. HOw much money do I keep throwing into this car before I just give up? I don't know what else to do but go try and get another car but then I'll have to pay 2 bank notes.
A:
I'm really sorry to hear about your car. I'm not a particular fan of honda's, but it really sucks to have a car with lots of problems, and no where to turn. Have you tried replacing the cap, rotor, along with decent plugs and wires? I had a 91 sunbird, that ate a plug, we ended up having to retap the head, for it to work. maybe you could look at the price of tearing it all down, and doing a rebuild. yeah, it will be money, but it would save you from having to get another car. OR... get it running decent, for a short bit at least, and trade it in, and hope it doesnt act up when they test it, which they might not, if its really new.
but, even though I hate honda's like most people here hate fords, don't let this one car, and the dealers in your area sour you from the car company.
A:
one thing I just thought of, now I am not the smartest person when it comes to cars, but have you checked the timing as well? if the plugs went bad, could that have thrown the timing off?
A:
Hey Sniper, thanks for your input.
Yes, the car just had a new rotor and cap put in and today new plugs and wires put in. Although the honda mechanic said the ones we gave him to put in (from Auto Zone-$52) weren't really all that good b/c he said they were too long and some part of them wasn't touching what it was supposed to be. I will ask someone about the timing....I don't know really anything about cars so I will ask someone who does.
The thing about trading it in is that as soon as you start the car up you will notice it idleing bad and the RPM go to 0 and then stall out. They would laugh in my face for trying to trade it in or they would probably give me hardly any money for the car.
A:
sounds like a sensor could be bad, like maybe the knock sensor, or the tps sensor. Have they all been checked?? Do you know anyone that can scan your car for you? See if anyone you know has a mechanic that they have been going to for upteen years, and take your car to them, and see if they can look at it. In Topeka here, we have a import shop, that deals strictly in modifying imports, see if you have something like that in your town, make an appointment, and pick their brains. I bet those guys will know more about the engines than the actual Honda guys do.
A:
Like sniper said i would try to scan the ecu and see what codes are sent out. Also I would do a visual inspection of all and I mean all of the wireing harnesses under the hood and at the ecu and make sure they are connected completely. Also check all of the senors and make sure there is not visual damage, sometimes when a motor is pulled at the salvage yard they are in a hury and things can get damaged. I the sparkplug wires were as bad as you and the honda mechanic said they were then the shop that swaped the motor must be really shitty and it is no surprise to me that they could not fix it if they did not even try to replace a set of wires that were visably damaged
. Anyway try the things said above, also try to post something on
the guys there are very helpful as well and just maybe you will find the answer and all will be back to normal. Just hang in there and don't loose hope it will get fixed
Also now that i think about ti more it sounds like a emissions or ecu problem if the car runs poorly after it warms up b/c that is when the ecu goes into closed loop. I fyou know anybody with the same car as you see if they don't mind letting you swap ecus for a few mins and see if that is the problem. It is fairly easy to change the ecu and it should not take long either but it can get pricey if you need a new one, but hey you will know the problem if that is what it turns out to be.
A:
If the check engine light is NOT on, the there are NO codes to retrieve.
Customer also states that at 80 mph the RPM's are around 3500 -
yes that is normal
I say give up the headache & get yourself another car