A&Q about 350Z
Q:
just kinda curious,
Of those of you who might have used Jiffy Lube (im guessing most everyone here does their own oil)....what do you think of it? Good, bad and the ugly?
got hired there on monday, and i'll be working as a pit man.
Pretty easy work, but fast paced. I like it.
1975 280z
High School senior project
Daniel D.
A:
Never delt with them much. I work at Checker auto (CSK aka parts America) here in colorado. And people can amaze me with some of the dumbist qustions.
I need a left handed screw driver to unscrew my right turn signel fluid cap.
well that would be a step above some.
79' 280zx aka "rusty"
A:
good company to work for
they just like to rip ppl off
let use know fraud it'll be interesting
they do things like not change the oil filters during an oil change..
"rotate tires" and not do it but charge you for it..
charge you for parts that you dont need..
tell you somthings bad when its not..
stuff like that
-1988 300zxt Shiro SS edition, 120,000 miles
A:
Go here for some interesting and amusing reading:
Clicky: Consumer complaints about Jiffy Lube
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1975 280Z (Stock)
303 Emerald Green
A:
I got ripped off by the b@stards
Injector Cleaning Service
THE FREE ONLINE INDEPENDENT Z STORE
Email me to add your product
A:
Daniel of Chesapeake VA (05/24/06)
On 16 may 2006 My wife had the oil and filter changed on her Honda. The next day we saw oil on the driveway. We returned to Jiffy Lube thinking they had lost the oil pan drain plug gasket like last oil change and I wanted it corrected again. The floor mechanic checked it out and said the problem was a leaking oil pan gasket. You can see where this was going, so I told the store manager to give me my car back. I drove home and checked it out myself. I found the oil filter was loose. I tightened it by hand and with a filter wrench. Problem solved.
Problem solved till he tries to take the filter off :( moron.
Mans Prayer "I'm a man.... But I can change..... If I have too...... I guess"
No matter how good she looks, some other guy is sick and tired of putting up with her.
A:
My mother called my dad a few weeks ago after noting billowing smoke coming from her hood. He met her and noticed the hood wasnt closed flush and that the oil cap was hanging out by wiper fluid resevoir and oil was all over the engine. Nice. She had just had her oil changed at lunch at jiffy lube.
moral: I know its easy work and fast paced - but take pride in your work and you'll be rewarded later on in life.
...
A:
good thing they don't do wheels and forget to tighten the bolts
Injector Cleaning Service
THE FREE ONLINE INDEPENDENT Z STORE
Email me to add your product
A:
no - thats National Tire & Battery's job. They did that to us once.
...
A:
Daniel
A few years ago I moved out to Las Vegas for a job. I was in my 86T. Now no one has ever touched this car but me. However, I was living in an apartment complex that had a strict rule about not working on your cars. So, I took it there, (I think it was Jiffy Lube), and they did not screw down the oil filter tight enough. By the time I got home, thank goodness it was a short ride, everything was bathed in oil. Just my luck. Now that I am back home, the old rules apply again. Good luck in your new job. And tighten those filters!
John
77280Z (Spooky), 83ZXT (Garage Queen), 86ZXT (Bulldog).
Proud owner of 10/03 Z car of the month.
A:
Unless I know the person doing the work, I watch them. No impact wrenches are allowed for bolt installation. If not allowed in the bay, they don't work on my car. I take a torque wrench to the tire place. It pisses them off but, no more twisted off lug bolts or ones that I need a breaker bar to loosen.
Anyone can drive a new car.
A:
I've had only one problem which could've resulted in failure and that
was Valvo. Rapid oil Change not putting the oil cap back on valve cover.
Of course, it is somewhere in the middle of the road and I just went to buy another.
After reading the complaints above and understanding that MANY conversations have taken place between Jiffy Lube and owners, and then
hearing them re-nig on what they say is BS......Simply go to Radio Shack,
get a switch between your phone and any small tape deck and TAPE your
own conversation....As long as you are party to the conversation, it is not
illegal....Now suppose they re-nig?..... tell them you'll be hearing from legal counsel (if its worth that!) Sure it won't stand up as evidence, BUT any lie contrary to what you taped will make it admissable to prove contempt....(and that's what I'd do!)...chances are it wouldn't make it to court.
'73 240z, sitting 16 years in garaged storage...Spring 2005 endeavor...
Twin Cities, Mn
A:
Ahem...Dumbest...
Previously owned: 2005 Z Enthusiast, Super Black, 6 spd.
Currently lease: 2006 Pathfinder S, Silver, Auto
"She is (and always will be) my little deuce coupe, you don't know what I got!"
A:
I used to use Jiffy Lube sometimes when I had my other car (never touch the Z), and they never pulled any of the crap on my because I would stand in front of the car with my arms crossed and watch them do everything. I even asked questions like "what kind of air filter are you using to replace my old one?"....because they DO crap like Shiro described above if you LET them.
Previously owned: 2005 Z Enthusiast, Super Black, 6 spd.
Currently lease: 2006 Pathfinder S, Silver, Auto
"She is (and always will be) my little deuce coupe, you don't know what I got!"
A:
The idiots at Jiffy Lube stripped the threads on the oil pan on my Honda, tried to use an anchor plug to fix - without telling me. I found out when I got home and saw oil under the car. Took it back to them and they denied any wrong doing, so I got an oil pan from the junk yard and threw the old one through their front window one night. Bastards.
'79 280zx (gone - head-on collision)
'73 240zt - currently in pieces
A:
I used to work for "Super Lube" before college. They were regional throughout the Northwest. We had a lot of customers and people enjoyed coming by. Then Jiffy Lube came through and bought out all of the stores. People were let go and rules changed to a lower standard. I drive by the Jiffy Lube (Once Super Lube) that I once worked at from time to time and notice that usually their bays are pretty empty with their workers standing on the corner with signs trying to bring in customers. I am amazed that that shop is still there. I have also heard some pretty bad experiences from people who have gone there.
-------Senkyoshi
1973 240Z 4spd Dual Webers
"I spend too much time raiding windmills"
A:
Last time I was there it was with my wrx cause I didn't have time to do it myself. They left the hose running from my airbox to the throttle body loose... That and I hate pennzoil, and they charge extra if you want to use something besides pennzoil.
_________________________
1979 Datsun 280zx
2002 Subaru Impreza WRX Wagon
_________________________
User: zcar Pass: zcar
www.JustAddBeads.com
A:
are there actually places that still put lug nits back on with an impact gun instead of a torque wrench? Id never go i na place that did that as they are way behind the times and cheap bastards to boot.
you gotta remember the oil changer guys are probably making min wage or a tad over and im sure they cant get too enthusiastic about constant oil changes all day long, altho you dont have to deal with the customers directly which is a huge plus.
I have to admit Valvoline oil changers in San diego is good. I watched them a few times do my daughters car when i was down there visiting her and they didnt cut corners, altho all the places tend to underfill the oil 3/4 of a quart. they say as long as its above the low mark its fine.
Post Edited (Jul 13, 4:53pm)
A:
i took my 240z to valvoline the other day and got the best service i've ever had at any place. they went over the car like it was their kid making sure everything was working.
they also take very good care of my 350z. they are very careful and gentle with it.
On the other hand i called jiffy lube last week to see if they could change the oil on my 240z and they said sure. i drive it over there and they tell me they don't have a filter that fits. i was like, well, that's why i called ahead, fu%$ers.
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'05 350Z Chrome Silver Touring
'73 240Z
A:
LOL henry takes his 240 to a shop to change the oil LOLOLOLOLOL
73' 240z: F54 4.2L, OS Giken LY DOHC Crossflow head, 17:3comp.ratio, N33, Tripple SU's, T10 Hybrid Draw-Through TT @ 47pds, Roots&Centrifugal Type supercharger, 3-2-1 headers, Centerforce 4 clutch, 6oz flywheel, R300 differential, Super-Hicas
A:
I agree...old car with easy maintenance...given there is no time constraint or other disabling factor, you should change your own oil.
However, I understand if Justin works and just has too much going on to devote to changing the oil...or maybe not the means. I work so damn much that I just don't have time. Plus I live in an apt. complex...
But I have done it once...just to say I had.
Previously owned: 2005 Z Enthusiast, Super Black, 6 spd.
Currently lease: 2006 Pathfinder S, Silver, Auto
"She is (and always will be) my little deuce coupe, you don't know what I got!"
A:
the only reason datto does it himself is because he can't afford to pay someone else to do it.
it was nice to have some guys look at it that know more about cars than me. they noticed things i hadn't. one guy even owns a 280z.
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'05 350Z Chrome Silver Touring
'73 240Z
A:
:O!
73' 240z: F54 4.2L, OS Giken LY DOHC Crossflow head, 17:3comp.ratio, N33, Tripple SU's, T10 Hybrid Draw-Through TT @ 47pds, Roots&Centrifugal Type supercharger, 3-2-1 headers, Centerforce 4 clutch, 6oz flywheel, R300 differential, Super-Hicas
A:
well after my 3rd day there, i got to see quite a bit more about the shop.
I know a lot of the crap that Jiffy Lube does, but this shop is really good about that stuff. We ALWAYS check call caps twice, and go over all the plugs and everything a second or third time. lol...thats one of the things our manager is really on us for.
And there are a couple corners cut, like some of the lube points on the chassis are just impossible to get to with the time constraint, so we get the ones we can, and leave the others.
and yea, with the filter things, that will never happen with me...im too freaking obsessive compulsive for that...lol :)
and with the oil pan stripping....we had one yesterday that had an aluminum oil pan with a steel plug. Big sticker on the oil pan that says "do not tighten" but i guess whoever did the job before us did...and voila...stripped oil pan. I can't remember what we did about it...i wasn't in the pit then.
basically what i would say is the same as what others have said.....watch what the techs are doing. it will give you confidence in their job, and the techs will be sure to check everything again, even tho they should be anyway!
1975 280z
High School senior project
Daniel D.
A:
You always have to remember one thing when you are purchasing a service. Anything done by humans has the potential for human error, especially when that person is 16 - 22 yrs old, making less than $10/hr. People in those positions rarely take their job as serious as you would like to believe. How many young kids are on this forum that work in the service industry or how many of you had a job like that when you were young? You know what I'm talking about. You go to McDonalds and there's a chance they'll eff your order up. You get a hair cut and there's a chance they'll eff your hair up. You go to an oil change place and there's achance they'll eff your car up. It's a risk we take (and sub-consciously accept) as a society so that we don't have to do it ourselves.
Jiffy Lube could hire ASE certified mechanics and pay them $40/hour to change oil and perform regular maintenance to your car and I would imagine there would still be at least a small chance something could go wrong. The real question you should be wondering about any well-known company in the service industry is not IF they are going to mess something up (because they wouldn't be a national franchise if accident numbers were outrageous), but rather how they go about resolving an issue once they have messed up.
A:
actually some of the guys are ASE certified.
1975 280z
High School senior project
Daniel D.
Post Edited (Jul 13, 10:25pm)
A:
ASE certified?All that means is they know how to take a test.
Faster than a Motorola
A:
yea thats what i thought....im pretty sure i am actually, but not positive.
took a 4 hour course on the computer first day tho....
1975 280z
High School senior project
Daniel D.
A:
Yeah one time I went to some nice looking oil change place (not a Jiffy Lube though), i asked them to grease the grease points, and they told me "That car doesn't have any grease points." i was like, "umm, ok, here is the manual for the car, and here are the points it says should be greased!" So they told me they could try. I decided to leave!
1980 280zx w/L28ET MSnS-Extra, framerails are toast...
1982 280zx...newest acquisition...
1983 Maxima - just sits in the driveway these days...
A:
yea, thats just stupid to lie to a customer (obviously they knew it had grease points)
Everything is speed here (done right, but as fast as you can)...so if it takes too long to get to all the grease point, like if we can't manuever the gun easily to it, then we'll probably roll it.
but all gear boxes/diffs/trans get checked and filled if necessary.
1975 280z
High School senior project
Daniel D.
A:
What about that THING on channel 4 about 6 weeks ago where EVEN THE REGIONAL MANAGER was so embarassed he pretended to "just be a customer" an pretended the red Camero "On the lift" was his when the reporter was questioning about some phoney work and the fact that NOBODY even hooked up the sacred transmission flushing machine even though they were charged for a $120 trans fluid change. It NEVER moved from it's spot in the corner. (On film!) This NON transmission service happened @ 4 out of 9 locations. Jiffy lube closed a few of those locations for something called retraining and fired that manager. This THING w/ J. Lube just keeps on happening. ...Yr after Yr. ...Norm K
Norman Krell
A:
A long time ago I used to take my company Mini van in for changes.
I took my sisters car in the other day for a oil change, I had really nothing but oil change done, and the bill was around 50.00 bucks, I ask about it and they said its because they do a complete check, WHAT.
Its a new policy so watch out, 50.00 bucks for a oil change get real.
Felt like strangling the MF, total rip
82zxt /5sp /Fsm /Tools /Med Knowledge /Tampa /And a little Learned Luck.
A:
hey norm,
yesterday was the first time i heard about that show. We (manager, and a few of the guys who work here) were talking about it.
apparently it was just one or two shops in the LA area, and they F'd up big time...stuff like not changing the oil filter, and other pretty serious stuff.
problem is, those accusations ruin it for every jiffy lube in the country....
1975 280z
High School senior project
Daniel D.
A:
oh and phoneman, yea the charges can add up....trust me.
but it really isn't as expensive as most people think....for just the basic service which is just over $30. we not only change the oil/filter, but check every fluid, lube the chassi, check all the gear boxes, vacuum the car, clean windows, check all the lights....
where the charges start adding up is anything additional to that service...IE changing burnt out lights, wipers, changing trans fluid, flushing radiator, flushing oil, etc. Don't know the charges for those, cause i don't bill people, but they can range from $6 for a burnt out light to $100 for trans fluid (automatic)....only reason trans is so expensive is cause it takes about 15-20 mins to do. And we want cars in and out in 7 mins or less usually.
1975 280z
High School senior project
Daniel D.